CompoundMiter™ Company Policies

Privacy Statement

Information we receive through customer orders is kept strictly confidential and is never made available to any third party -- ever. We do not participate in any e-mail solicitation. This is our promise to you!

Free Tech Support

I personally deal with any and all customer questions/problems and can be contacted by phone (Toll Free 1-866-544-2016) or Email (Wayne@CompoundMiter.com).

Shipping:

All orders are shipped through the United States Post Office only. We always ship next business day M-F (excluding Post Office holidays). You will be able to add your shipping option (Priority or Express Mail) to your order during checkout.


First Class/Parcel Post

We do not ship First Class/Parcel Post.

Priority Mail

(all 50 United States) Average delivery is 2 to 4 business days depending on your location (We are located Florida, USA).

Express Mail

(all 50 United States) Guaranteed delivery within 2 business days.  Shipping varies depending on your location (We are located Florida, USA).  Remember, we ship next business day (M-F) after receiving your order (i.e. orders received Friday are shipped Monday excluding USPS holidays).

Express Mail - Signature required upon delivery. If you are not home, a pick-up notice will be left.  Please let us know if you want to waive signature requirements by noting this in the Question/Comment box in the shopping cart when ordering.

Canada:

Shipments to Canada are shipped Air Mail and are normally delivered in 7-10 business daysHowever, packages are sometimes held in Customs for routine inspection and could take up to 6 weeks.  Tracking is not available.  Import duties and taxes upon delivery may apply.

International Orders

We ship to international destinations (outside the United States) through the United States Postal Service. Our shopping cart has USPS postal rates for First Class International & Priority Mail InternationalPackages for international destinations are shipped next business day via USPS and are normally delivered within 10 business days. However, packages may be delayed in Customs for random inspection. This can delay the delivery up to 6 weeks.  Tracking is not available. Import duties and taxes upon delivery may apply.

Lifetime Warranty:

All of the True Angle® tools and Exact Angle® squares are unbreakable and have a lifetime free replacement warranty. If broken, cracked or shattered, we will replace it for free when returned to us.  Note: Some scratching of the plastic during use is normal and does not affect the accuracy of the tool.

Warning:
Maximum service temperature is 149º F for the 7" and 12" True Angle® tools.  Do not store your tools on your dash while your car is parked in the sun. As with many plastics, damage may occur which is not covered under warranty.

Money Back Guarantee:

We strive for 100% Customer Satisfaction and will work with you to achieve this any way we can.  If unsatisfied with your purchase for any reason, we will gladly refund the full purchase price (excluding shipping) of any items you return within 30 days. Products must be in resale condition.